Introduction
Rocket Mortgage, a leading online mortgage lender by Quicken Loans, is known for its seamless digital mortgage process. But one question many potential homebuyers and homeowners ask is: Does Rocket Mortgage work on weekends?
Understanding Rocket Mortgage’s availability on Saturdays and Sundays is crucial, especially if you’re in a time-sensitive situation like closing a deal or applying for a mortgage preapproval. This article will explore Rocket Mortgage’s weekend operations, customer service availability, and how you can make the most of your mortgage process outside regular business hours.
Rocket Mortgage Business Hours
1. Does Rocket Mortgage Process Loans on Weekends?
Rocket Mortgage operates primarily online, making it accessible 24/7 for applications and basic loan management. However, specific processes like underwriting, loan approval, and document verification are typically handled during business hours.
Here’s a breakdown of Rocket Mortgage’s typical availability:
- Mortgage Application: Available online 24/7.
- Preapproval Process: Automated preapprovals may be available on weekends, but manual reviews may take longer.
- Loan Processing & Underwriting: Mostly conducted during regular business hours (Monday-Friday).
- Closing & Funding: Requires coordination with title companies and banks, which usually operate on weekdays.
- Customer Support: Available with specific weekend hours (details below).
For more details on Rocket Mortgage’s loan process, visit their official website.
2. Rocket Mortgage Customer Support Hours
Rocket Mortgage offers robust customer support, even on weekends. Here’s when you can contact them:
- Monday – Friday: 8:00 AM – 10:00 PM ET
- Saturday: 9:00 AM – 8:00 PM ET
- Sunday: 9:00 AM – 7:00 PM ET
These hours allow customers to get assistance with applications, loan status, and general inquiries, even on weekends.
For customer support inquiries, you can check Rocket Mortgage’s contact page.
What Can You Do with Rocket Mortgage on Weekends?
1. Apply for a Mortgage Online
Rocket Mortgage’s digital platform allows users to apply for a mortgage anytime, including weekends. The automated system provides prequalification and preliminary loan estimates instantly.
2. Get Preapproved
While the initial preapproval process is automated and can happen instantly, manual reviews for verification may be delayed until business hours.
For more insights on the mortgage preapproval process, check out Investopedia’s guide to mortgage preapproval.
3. Upload and Submit Documents
You can upload necessary documents (like pay stubs, bank statements, and tax returns) through Rocket Mortgage’s secure portal anytime, ensuring your application moves forward as soon as business hours resume.
4. Speak to a Mortgage Expert
If you need clarification on loan terms, interest rates, or next steps, you can reach out to a Rocket Mortgage expert during their weekend support hours.
5. Lock in Mortgage Rates
Mortgage interest rates fluctuate daily, and some lenders allow rate locks even on weekends. However, actual rate locks typically become official when lenders resume business on Monday.
To stay updated on current mortgage rates, visit Bankrate’s mortgage rate tracker.
FAQs: Rocket Mortgage Weekend Operations
1. Can I Close a Mortgage with Rocket Mortgage on a Weekend?
Closing a mortgage usually requires coordination with third parties like title companies and banks, which generally operate on weekdays. While you can prepare paperwork in advance, the actual closing may need to wait until a business day.
2. Does Rocket Mortgage Approve Loans on Saturdays and Sundays?
Rocket Mortgage’s automated system can issue preapprovals instantly. However, full underwriting and final approval typically occur during business hours.
3. Can I Call Rocket Mortgage on the Weekend?
Yes! Rocket Mortgage’s customer service is available on Saturdays and Sundays, though hours are slightly reduced compared to weekdays.
4. Are Interest Rates Different on Weekends?
Mortgage rates generally follow the financial markets, which are closed on weekends. While you can view and lock in rates, final confirmation may be processed on the next business day.
5. How Can I Expedite My Loan Process Over the Weekend?
- Submit all required documents online to prevent delays.
- Use Rocket Mortgage’s digital tools to complete tasks outside of business hours.
- Contact customer support during weekend hours if you need assistance.
Conclusion
Rocket Mortgage offers round-the-clock online access to mortgage applications, document submissions, and loan tracking, making it a convenient option for borrowers. While full loan processing and underwriting are mostly handled during weekday business hours, weekend customer support ensures you can still get answers to your questions and move forward in the mortgage process.
If you’re looking to apply for a mortgage, get preapproved, or check rates, Rocket Mortgage allows you to do so at any time. However, for final approvals, closings, and funding, expect these steps to occur during standard business days.
Thinking about starting your mortgage journey? Visit Rocket Mortgage’s official website today and get started with a preapproval!